Muhammed Rilwan Zakariya
Mechanical Technician | Fire Safety Professional | Customer Service Specialist
Welamboda, LK.About
Highly adaptable and results-oriented professional with 8+ years of experience across mechanical, fire safety, and customer service roles in diverse international environments. Proven ability to manage operational goals and contribute to corporate objectives as an effective team player. Seeking to leverage a strong technical foundation and problem-solving skills to drive efficiency and achieve organizational targets.
Work
Pickme Sri Lanka
|Driver
Gampola, Central, Sri Lanka
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Summary
Provided reliable and punctual transportation services for Pickme Sri Lanka, ensuring customer satisfaction and operational efficiency.
Highlights
Provided reliable and punctual transportation services, enhancing customer satisfaction and platform loyalty.
Maintained vehicle in optimal condition through regular checks, ensuring operational safety and efficiency for daily routes.
Navigated diverse routes across Sri Lanka efficiently, demonstrating strong local knowledge and time management skills.
Jbk Control (Supervised by Al Futtaim)
|Fire Alarm & Fire Fighting Technician
Doha, Doha, Qatar
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Summary
Monitored and maintained comprehensive fire alarm and fire fighting systems for Doha Festival City, ensuring continuous safety compliance.
Highlights
Managed the attendance and continuous monitoring of fire alarm and fire fighting systems across Doha Festival City, ensuring 24/7 operational readiness.
Conducted preventative maintenance and rapid troubleshooting on critical safety equipment, minimizing system malfunctions and ensuring peak operational performance.
Collaborated with supervisory teams at Al Futtaim to implement and uphold rigorous safety protocols, significantly enhancing facility security and regulatory compliance.
Qatar-New Sehaliya
|Mechanical Technician
Doha, Doha, Qatar
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Summary
Performed mechanical maintenance and repair tasks for a diverse range of equipment, ensuring optimal performance and longevity.
Highlights
Executed precise mechanical maintenance and repair services on industrial equipment, extending asset lifespan and optimizing operational performance.
Diagnosed complex mechanical issues and implemented effective solutions, reducing equipment downtime and improving productivity.
Adhered strictly to safety protocols and industry best practices during all mechanical operations, ensuring a secure work environment.
[Company Name Not Provided]
|House Boy
Kuwait City, Al Asimah, Kuwait
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Summary
Managed daily household operations and provided support services in a private residence, ensuring a well-maintained living environment.
Highlights
Managed daily household operations, including cleaning, organization, and general maintenance, ensuring a pristine living environment.
Provided comprehensive support for various domestic tasks, demonstrating high standards of reliability and attention to detail.
Effectively managed household inventory and procurement, ensuring efficient resource allocation and cost control.
[Company Name Not Provided]
|Mechanical Technician
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Gained 2 years of mechanical experience, performing diverse technical tasks and equipment maintenance in the Kingdom of Saudi Arabia.
Highlights
Supported various technical operations and equipment maintenance, developing foundational mechanical expertise in a demanding environment.
Assisted in troubleshooting and repairing mechanical systems, contributing to the smooth functioning of operational processes.
Gained practical experience in mechanical processes and systems, enhancing technical problem-solving abilities and hands-on skills.
Mahajana Super Gampola
|Customer Service Assistant
Gampola, Central, Sri Lanka
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Summary
Provided direct customer support and managed retail operations for Mahajana Super Gampola, enhancing customer satisfaction.
Highlights
Provided direct customer support, addressing inquiries and resolving issues to ensure a positive and efficient shopping experience.
Processed transactions accurately and efficiently, contributing to streamlined retail operations and minimizing wait times.
Maintained an organized and welcoming store environment, supporting customer satisfaction and encouraging repeat business.
Education
Teckojo Komatshu Machinery And Mechanical Engineering Academy
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Vocational Course
Automobile & Heavy-Duty Equipment Mechanical
Welamboda Muslim Maha Vidhyalayah
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Secondary Education
General Studies (G.C.E Ordinary Level)
Grade: G.C.E O/L 06 Passes
Awards
Athletic Captainship
Awarded By
Welamboda Muslim Maha Vidhyalayah
Selected for a leadership role in school athletics, demonstrating strong leadership, teamwork, and organizational skills within a competitive environment.
Languages
English
Arabic
Hindi
Tamil
Sinhala
Certificates
Trade Test Home Wiring Electrician
Issued By
Test.Com
First Aid Certification
Issued By
Welomboda (M M V)
Skills
Professional & Leadership
Team Collaboration, Leadership, Operational Management, Goal Achievement, Problem-Solving, Adaptability.
Mechanical Engineering
Automobile Mechanics, Heavy-Duty Equipment, Mechanical Maintenance, Troubleshooting, Repair, Industrial Equipment, Technical Operations.
Fire Safety Systems
Fire Alarm Systems, Fire Fighting Systems, Monitoring, Preventative Maintenance, Safety Compliance, Emergency Response, System Installation.
Customer Service
Customer Support, Issue Resolution, Retail Operations, Transaction Processing, Client Relations, Customer Satisfaction.
Driving & Logistics
Vehicle Operation, Safe Driving, Transportation, Route Navigation, Pickme Platform, Sri Lankan Driving License.
Electrical Installations
Single-Phase Wiring, Home Wiring, Electrical Systems, Installations, Electrical Safety.
Software & Data Management
MS Office, Data Entry, Simplex Software, Jent Software.